Privacy Policy

PRIVACY POLICY

Last Updated: July 24, 2025

This Privacy Policy for RevueLift ("we," "us," or "our") explains how we collect, use, share, and safeguard your personal information when you engage with our services ("Services"), including but not limited to:

  • Visiting our website at https://revuelift.com or any site linking to this notice
  • Using RevueLift, our all-in-one reputation management platform
  • Participating in sales, marketing, or promotional events with us

About RevueLift: RevueLift offers businesses the tools to elevate their online reputation. Our core features include automated review requests, sentiment monitoring, review response management, and social proof repurposing. We integrate with various platforms like CRMs, Google Business Profiles, and social media to streamline reputation management.

If you have any questions after reading this Privacy Policy or wish to exercise your data rights, please contact us at [email protected] or call us at (970) 430-6492.

SUMMARY OF KEY POINTS

  • What data do we collect? Identifiers such as names, contact info, billing info, and usage. [See Full Details]
  • Sensitive data? We may process customer lists or payment info with your consent or as required. [See Full Details]
  • Third-party sources? Yes, including partners, public databases, and social media. [See Full Details]
  • Why do we process your data? Improve services, provide support, send updates, prevent fraud. [See Full Details]
  • Who do we share your data with? Vendors, partners, legal entities. [See Full Details]
  • How do we keep your info secure? Industry-standard safeguards. [See Full Details]
  • Your rights? Request access, correction, or deletion. [See Full Details]

To understand your rights and how we manage data, please read the full policy below.

TABLE OF CONTENTS

  1. Information We Collect
  2. How We Use Your Information
  3. Legal Basis for Processing
  4. Sharing Your Information
  5. Cookies and Tracking
  6. AI Features
  7. Data Retention
  8. Data Security
  9. Children’s Privacy
  10. Your Privacy Rights
  11. Do-Not-Track Signals
  12. U.S. State Privacy Rights
  13. Data Sharing and Use
  14. Policy Updates
  15. How to Contact Us
  16. Review, Update, or Delete Your Data


1. INFORMATION WE COLLECT

We collect personal information that you voluntarily provide to us when you register for the platform, express interest in our services, or interact with our marketing. The types of personal information collected may include:

  • Name and contact data (email address, phone number, etc.)
  • Business information (company name, location, and industry)
  • Credentials (usernames, passwords)
  • Billing and payment data (collected securely through Stripe)
  • Usage data (logins, page visits, feature usage)
  • Marketing preferences


2. HOW WE USE YOUR INFORMATION

We use the information we collect to:

  • Provide and improve our platform and services
  • Communicate updates, promotions, and account notices
  • Customize user experiences
  • Track usage analytics and troubleshoot issues
  • Comply with legal obligations


3. LEGAL BASIS FOR PROCESSING

We process your personal data only when we have a valid legal basis, including:

  • Your consent
  • Fulfilling a contract (providing services)
  • Legitimate business interests (analytics, marketing, platform improvement)
  • Compliance with legal obligations


4. SHARING YOUR INFORMATION

We may share your data with the following categories of recipients:

  • Service providers (e.g., hosting, email delivery, analytics)
  • Payment processors
  • CRM or communication tool vendors
  • Legal authorities when required by law
  • Business partners only with your consent


5. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to collect usage data, personalize experiences, and track user interactions. You can adjust your browser settings to disable cookies, though doing so may affect certain features of the site.



6. AI-BASED FEATURES

Some features in RevueLift may leverage artificial intelligence (AI) or machine learning technologies. We do not use AI to make automated decisions with legal or significant effects. AI models may be used to summarize reviews, identify sentiment, or recommend responses. Data used in these models is anonymized when possible and never sold.



7. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law. You may request deletion at any time (see Section 16).



8. DATA SECURITY

We use administrative, technical, and physical security measures to help protect your personal information. These include encrypted connections (HTTPS), password protection, role-based access controls, and data backup systems.



9. CHILDREN’S PRIVACY

Our platform and services are not directed to children under 13, and we do not knowingly collect personal information from children. If we discover that a child has provided us with personal information, we will delete it promptly.



10. YOUR PRIVACY RIGHTS

You have the right to:

  • Access the personal data we hold about you
  • Request corrections or deletion of your data
  • Withdraw consent at any time
  • Request a copy of your data


11. DO-NOT-TRACK SIGNALS

Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature. As there is no uniform standard, we do not currently respond to DNT browser signals.



12. U.S. STATE PRIVACY RIGHTS

Depending on your location, you may have specific rights under laws like the California Consumer Privacy Act (CCPA), Colorado Privacy Act (CPA), Virginia Consumer Data Protection Act (VCDPA), and others. These may include:

  • Right to know what personal data is collected and how it’s used
  • Right to request access, correction, or deletion
  • Right to opt out of data sales (RevueLift does not sell your data)


13. DATA SHARING AND USE

RevueLift does not sell your personal data. Data may be shared with subprocessors (e.g., Twilio, Mailgun, Stripe) only for the purpose of delivering the services you’ve opted into. All subprocessors are required to maintain privacy and security standards aligned with this policy.



14. POLICY UPDATES

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you via email or within the platform. Your continued use of the services after updates means you accept the revised policy.



15. CONTACT US

If you have questions about this Privacy Policy or how we handle your personal data, please contact us:

Email: [email protected]
Phone: (970) 430-6492



16. REVIEW, UPDATE, OR DELETE YOUR INFORMATION

You may request access to or deletion of your information by emailing [email protected] or using the "My Account" page in your dashboard. We will process your request promptly and in accordance with applicable laws.

Thank you for trusting RevueLift with your information. We are committed to protecting your privacy and providing a secure, transparent experience.